Reviews of Sun Mountain Lodge

Beautiful

Never any towels at the pool the dining experiences were not great

Would highly recommend a visit

The hotel is situated in a lovely location, the views were breathtaking and having a balcony over looking the mountains was ideal. Hotel is very well kept and the staff are friendly, all added to a very enjoyable stay

I cannot recall anything that I did not like

Location was beautiful

Heat didn’t work, fireplace required maintenance, bugs in the bathroom

Very nice location and lodge building but food and staff were average at best and all overpriced.

Great location, overall facilities are quite nice, and price is fair but no great deal either.

Loooong check in procedure, i.e. over 1/2 hour with a multitude of questions; the longest check in by far I've ever experience and I've traveled a lot. Room 112 was very nice except for the heater which would not shut off and when maintenance was able to turn off one fan, another kept going such that I could not sleep. For the first time ever, I asked for a room change which they were able to accommodate. (I'm not a fussy traveler.)

WiFi is very slow!

The view is stunning! There are many amenities- a pool and a hot tab with a breathtaking view of the valley. The hotel also offers various activities for an extra fee (such as axe throwing, horseback riding, and more). At night, the view of the stars is spectacular (including the Milky Way).

1. Cleanliness needs improvement. the sheets and robes had stains, and there was some tiny dirt on the floor 2. The restaurant and bar are very expensive and offer very few vegetarian options 3. My husband was really disappointed that there was no TV, though that is likely part of the hotel concept..

Wonderful location, peaceful, amazing views, lovely walks from the hotel, spectacular views from the restaurant, pool and hot tub, great spa....I could go on - we had a fantastic couple of days and would definitely return

Tables sticky in the bar!

Beautiful location in north cascades

Beautiful, great staff, comfortable, lots to do

Our only regret is that we didn’t have more time here.

Fantastic location, very cozy, well maintained, everything was well thought out. We had a great stay and would definitely stay here again!

Nothing. Everything was perfect for us!

Beautiful Resort in the Mountains!!

The cocktails were Amazing!

Shower was big and fancy but low water pressure and not practical because there was no place to put anything.

Great stay!

The settings, the views, the quiet

I strongly recommend Sun Mountain Lodge. Fantastic staff, excellent food, relaxing vibe.

The location outside Winthrop is beautiful and convenient for entry into North Cascades National Park. I made a special request for a dinner reservation on our wedding anniversary, but Sun Mountain Lodge went above and beyond by providing a card and champagne - a lovely and unexpected touch. The onsite naturalist (Ray) was also fantastic.

It's not the hotel's fault, but I did learn that forest fires have caused the area to be smoky in August during most recent years. I don't recall mention of this on the booking site but it's very relevant information for potential guests with pulmonary conditions.

Great Location magnicicent

Buyer Beware

Not worth the price, extremely overpriced............................................................................

Just a beautiful place

Wonderful experience in an amazing place. Already planning to go back next year. The restaurant was great and our room was perfect. The views are to die for and lots to do nearby.

Layout was easy to use. View was beautiful.

Again value for what you receive, I would not recommend this establishment

Location

Rooms old and outdated for the price, plus A/C could not be controlled. Even though they did move us to a new location, second room was no different. Restaurant & menu did not impress.

Trip to remember

Excellent location the restaurant food was most expensive have had for basic products. But staff superb very attentive. Parking can be a push to find near hotel but plenty on site. The views fabulous

Can’t wait to take my family to visit!

The view, the serenity, cleanliness, staff, and price!

Potential Is There, but Service Challenges Impacted Our Stay

The lodge is beautiful, but several service issues affected our stay. We experienced challenges with the dining room, including limited food options and inconsistent quality. Staff responses to our concerns were disappointing, and bar service was slow. At checkout, I requested an emailed receipt that never arrived. The property has great potential, but with non‑working pools and food service that needs improvement, it didn’t feel worth the cost at this time.